JANITORIAL

ServiceMaster OneCall offers a full range of options from seven day a week janitorial service all the way down to one day a week janitorial service. We will meet with your facility manager to design a cleaning schedule that meets the needs of your facility.

Each ServiceMaster OneCall account has a division manager assigned to the facility. The division manager is responsible for the day-to-day cleaning operations of the building.

Each ServiceMaster OneCall employee assigned to a building has gone through a background check, drug screening, and training program.

ServiceMaster OneCall has been successful in building our business by keeping customers happy with the quality of our work. Each building cleaned by ServiceMaster OneCall receives a periodic quality assurance inspection to ensure we are meeting the expectations of our client.

DAYTIME CLEANING/ DAY PORTING

At ServiceMaster OneCall, we know that some facilities need specialized day cleaning services, providing extra assistance during working hours to help keep the facility in tip top shape. We have developed special training for these workers that is unmatched in the industry. We can staff day workers according to the hours that you choose. Some of the benefits of day cleaning are listed below:

• Increased tenant satisfaction
• Cleaning needs resolved on the spot
• Visible cleaning activity
• Interactive "Ask Me" service
• Trust between tenants and cleaners
• Additional patrol cleaning

EVS ENVIRONMENTAL

• Hospitals
• Nursing Homes
• Assisted Living Facilities
• Acute or Long-Term Care
• Hospice Care
• Psychiatric Care
• Dialysis Center
• Medicaid Office Facility/Clinics

What happens when you combine 50 years of expertise, emergency response training, "The Joint Commission" regulatory compliance training, responsive communications, green solutions, proven cleaning methods, patient satisfaction training, and patient bed management technology all in one program? You have the ServiceMaster HealthCare Program.

Health and safety concerns require specialized training for cleaning services at healthcare facilities. Created in compliance with CDC, JCAHO, and HIPPA standards, the ServiceMaster Clean® healthcare training series ensures that ServiceMaster OneCall is able to properly provide specialized cleaning services customized for your facility.

Our in-depth training program includes:

• Infection control, detailing universal precautions
• Safety and security regulatory compliance, with a focus on blood-borne pathogens
• Common problem areas as identified by healthcare professionals
• Special procedures for exam rooms, nurses stations, and utility rooms
• Quality assurance

LIGHT BUILDING MAINTENANCE

ServiceMaster OneCall provides a month-to-month light building maintenance service contract. ServiceMaster OneCall can tailor the contract to meet your building’s needs.

• Perform light duty handyman maintenance
• Check any needed plumbing issues and make repairs if applicable
• Check and replace air filters as needed
• Check for any minor repair work needed
• Weekly walk-through and visit with building contact

POST-CONSTRUCTION CLEAN-UP

ServiceMaster OneCall has been a leader in the post construction clean-up services business since 1987. We are proud to say we have been involved in some of the largest commercial building projects in our area. Whether it is a new hospital, new mall, or a new high rise office complex, we have the knowledge, management, and training to get the job done right on time and within your budget.

WHY SERVICEMASTER ONECALL?

• Licensed, bonded, and insured.
• Workers’ compensation coverage for your protection and security.
• On-site management team makes sure our services meet timelines and expectations.
• Experience working for LEED®-certified projects. We can use green cleaning products and procedures.
• Quick access to experienced clean-up crews for projects of all sizes. Our services are prepped for ASAP projects.

SPECIAL PROJECTS

• Stripping and waxing hard surface floors
• Professionally clean carpet
• One-time overall office cleaning
• Move in or move out clean-up
• Construction clean-up
• Window washing
• Warehouse cleaning
• Pressure washing
• Parking garage cleaning

WHY SERVICEMASTER ONECALL?

• Licensed, bonded, and insured.
• Workers’ compensation coverage for your protection and security.
• On-site management team makes sure our services meet timelines and expectations.
• Experience working for LEEDS®-certified projects. We can use green cleaning products and procedures.
• Quick access to experienced clean-up crews for projects of all sizes. Our services are prepped for ASAP projects.

FLOOR CARE

ServiceMaster OneCall is proud to provide our customers with a well-managed and well-trained floor team. The floor team conducts regular floor maintenance for our janitorial customers and completes one-time floor project work. The floor team is equipped to handle large or small floor projects on an as-needed basis.

• Professionally clean carpet
• Strip and wax hard surface floors
• Scrub ceramic tile and stone floors

DISASTER RESTORATION

Entrust your business to the industry leader.
Whether your commercial business is interrupted by flood, fire, or an act of Mother Nature, your chief concern is the same. You want to get back to business as quickly as possible. At ServiceMaster OneCall, we have more than 50 years of experience, leadership, and expertise in helping businesses get back on their feet---fast. In fact, we command the largest large-loss response mitigation and reconstruction capabilities in North America.

International resources, localized response.
For commercial customers, every minute counts. A disaster can place your inventory, customers, revenue, property, and reputation at risk. That’s why we have specially trained and equipped professionals ready to mobilize when disaster strikes. We operate 24/7/365, so we are ready when you need us most. Our restoration professionals can be on-site within two to four hours to assess the situation, develop a mitigation plan, and begin restoration.

Certified disaster experts are standing by.
ServiceMaster OneCall offers a network of certified Quality Restoration Vendors (QRVs). To achieve and maintain QRV status, employees must undergo intensive training and adhere to strict standards for disaster recovery. These standards can ensure the highest levels of technical expertise and customer service.

The right call when things go wrong.
You never know when disaster will strike, or how many businesses will be scrambling for help. With the 866 RECOVER program, commercial policyholders can prearrange for services so their businesses will have first priority in the event of a broad-based disaster.

Whatever your policyholder’s business, we have the recovery services they need.

• Contingency Planning
• Emergency Mitigation Services
• Emergency Power
• Board-up
• Building Stabilization
• Controlled Renovation
• Project Management and Consultation Services
• Reconstruction Services
• Data and Document Recovery
• Electronics Restoration
• Antiques and Fine Art Restoration
• Sublimation Drying